SALES / REPAIR / UPGRADES / INSTALLATION / TECHNICAL SUPPORT
 
 

 

 

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We work out of our home, so our costs are low. We pass those savings along to you.

 

Our business is about getting your computers up and working smoothly so you can do what you need to when you want to..  No matter what your needs, commercial or personal, we provide professional high quality service in a timely manor at very reasonable rates!

 

Hours....

Our regular hours of operation are from 8AM till 8PM weekdays.
Weekends and other times are by appointment only.

PJIV Computer Services

5640 Grauer Road

Niagara Falls, NY 14305

(716) 297-8397

support@pjiv.com

 

Our philosophy....

We started our own business after hearing horror stories from people getting ripped off by computer repair shops - long waits and outrageous rates.

 

We emphasize selling a high-quality product and servicing customers in a professional and efficient manner. We only partner with reputable manufacturers and suppliers, so we have confidence in the products we sell and services we offer.

 

Most people just don't have the time or expertise to fix their machines and solve their software problems.... That's where we come in!

 

 Rates....

Our billing is simple, and cost effective. 

 

Remote Services are billed at $35 per hour (billed in half hour increments). 

 

Most problems are solved in 30 minutes or less!

 

Call around to your local computer shops and ask them their rates, and more importantly when they can get to your machine. You'll find our rates very competitive and our availability very good. In most cases we can take care of your problem within a day or two, often the very same day you call.

 

We know how to fix computers

And if we can't fix yours 

You Pay Nothing!

 

 

 

How this works....

What We Offer....

Quick Instructions:

  • You need a working broadband connection (DSL, CABLE, ETC)
  • Call us for an appointment (716) 297-8397
  • Download the Helpdesk Software from the Download Page.
  • Run the software, sit back and relax as we fix your machine.
  • Your on the phone and in control the whole time while we fix your machine, if you choose to be.

 

 

 

The software allows secure sharing of your screen, keyboard and mouse via an internet connection.

We can see everything that is on your computer screen and control your mouse and keyboard just as if we were sitting in front of your computer. You, of course, can STOP this at any time. You are always in control.

 

Services

This is a partial list of what we can fix over our remote connection.

 

  • SpyWare, AdWare & Pop-up removal.
  • Computer running slowly.
  • Programs not working properly.
  • Device driver errors and conflicts.

 

Call if your problem is not listed here, we can help!

We also sell/repair/upgrade computer systems as well, with FREE local pick-up and delivery of your machine to your home / office. Call for a quote today.